Carry this check list in the vehicle with you as a reminder should you be involved in an accident.

• Stay calm and make the accident scene as safe as possible.
• Switch off the ignition
• Activate your hazard lights and if you carry a reflective triangle sign erect it.
• Notify police if there are injuries or property damage if the owner is not present.
• Keep yourself and others off the road.
• Keep everyone away from leaking petrol and battery acid.
• Do not make hurried rash decisions.
• Do not admit liability.
• Exchange names, addresses, registration numbers and insurance company details. Include contact details of any witnesses, should the police attend, get an incident reference number from them.
• Do not, in any circumstances drive an unroadworthy vehicle. If your vehicle is towed get the contact details of the towing firm and give them your insurance company details.
  

Accident Details

Date: Time: . AM/PM Location: Witness Name: ... Phone: Address: .. Weather: Fine Raining Foggy Light: Day Dull Dark What speed were you travelling?km Draw accident scene details below.

Other Drivers Details

Name: Phone:. Address:.. . Vehicle Type: Registration Number: Insurance Company:... Policy Holders Name:

Contact Smart Collision Repairs Ph. 03 349-9591

Now its' happened what do I do next?

• Contact your insurance company and lodge a claim (we cannot begin repairing your vehicle until you have done this and the claim has been accepted and a claim number allocated)
• Make sure you supply your insurance company with all the details regarding the accident including the other parties details and any witness details or police incident number this will speed up the claims acceptance process.
• If your vehicle is still driveable visit the team at 15 Smarts rd in Hornby. (or if your vehicle needs to be towed advise your insurance company or tow truck driver you want your vehicle to be repaired at Smart Collision Repairs and have the vehicle moved to our secure premises) Our estimators will then be able to assess the damage to your vehicle.
• Once their assessment has been completed they can then give you an estimate of how long the repairs will take, organise when you want it repaired and book you in for a loan car if required.
• Our estimators are familiar with the procedures of all insurance companies and once your vehicle is on site for repairs they will handle everything else from there. All you have to do is relax and forget its happened.
• Smart Collision Repairs guarantees all its work. We use the PPG global refinish system, which has a lifetime warranty on its paint finishes and we fit only the highest standards of parts. We pride ourselves on our quality of repair and your vehicle will be returned back to manufactures specifications
• As soon as your vehicle has been repaired, valet and inspected the estimator in charge of your vehicle will contact you personally to inform you when it is ready for collection. The only trace of the accident will be a fading memory.

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